Returns & Exchanges
At THQ, we want you to love your home. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your THQ account or visit our returns portal with your order number and email address to select the items you wish to return.
Prepare Your Package
Carefully pack the items in their original packaging, ensuring all hardware, assembly manuals, and components are included to qualify for a refund.
Ship It Back
Affix the prepaid shipping label provided in the portal to your box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned furniture or decor, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing